Frequently Asked Questions
Let us hear from you. If we miss giving you information while you’re visiting us, or before or after your visit, please let us know.
Here are a few questions we have received:
Q. Do you allow pets?
A. Yes! We are a pet-friendly farm. We ask 3 things of pet owners:
- Dogs must be crowd friendly
- Dogs must be on leash
- Only service animals are allowed in the Market Barn
- All waste disposed of appropriately by the owner, promptly. We are happy to provide bags!
Q. Tell me about farm safety?
IOWA AGRICULTURAL TOURISM PROMOTION ACT
IOWA CODE CHAPTER 673A
You are visiting a working farm as a participant who is either observing or contributing to the success of farming activities. Under Iowa law you are assuming liability for any hazard that you may encounter. A hazard includes the inherent risk of participating in a farming activity or disregarding written or verbal instructions. Farming includes dangerous conditions present on land and in structures, unpredictable behavior of farm animals, dangers associated with the operation of equipment and machinery, and potential wrongful acts of another visitor. Be careful.
Q. Do you offer ticket purchase protection?
Add Purchase Protection and get a 100% refund of your purchase if a qualifying unforeseen circumstance prevents you from attending this event. Covers illness, injury, transportation problems, emergencies and more.*
For $1, you will get a refund for my purchase should I be prevented from attending the event due to a qualifying unforeseen circumstance.
*Terms, conditions and exclusions apply.
Purchase Protection is a service offered by Purchase Protection LLC. Purchase Protection is not an insurance policy. It is a service that will refund you 100% of your event fees, taxes and dues should you be prevented by unforeseen circumstances from attending the event. Purchase Protection does not apply to, and will not reimburse, merchandise purchases and charitable donations. Purchase Protection fees will be charged as a separate transaction. Any changes made to your order will not change the amount covered in this agreement.
Q. Do I have to pay admission if I am just watching my child/grandchild?
Q. Does Colony Acres stay open when there is rain or bad weather?
A. We do periodically close for both staff and guest safety so we always recommend that if there is a question of weather delays to check our social media before visiting.